Utility Billing
- Apply for City Services
- Ways to Pay My Bill
- View Gas Rates
- View Water Rates
- View Sewer Rates
- View Trash Rates
- Code of Ordinances
Contact Us
POSITION | NAME | PHONE NUMBER |
---|---|---|
Utility Billing Supervisor | Bethanie | 806-934-7101 x204 |
Utility Billing Clerk | Maricruz | 806-934-7101 x203 |
Utility Billing Clerk | Melissa | 806-934-7101 x201 |
WAYS TO PAY YOUR UTILITY BILLS
***If you are needing assistance paying your bill, you may contact any of the below entities:-www.texasutilityhelp.com
-www.texasgasservice.com
- Pay at the Kiosk Outside City Hall-located on the East side of the building with cash, check, credit card, debit card
If you do not know your account number you can either:
1) Call 806-935-4101 during operating hours and ask for your account number or
2) Enter street number only and last name. Note you do not need to enter your street name, just your building number and your last name, then you will be able to choose your address.
- Pay online at https://3.municipal.cc/DUMASTX/webportal/ (Paying with credit/debit will add a 3% processing fee to your total)
-
Pay online at https://www.doxo.com/info/city-dumas-tx (ACH enrollment & payment for utilities is free via doxo! Paying with credit/debit/Apple pay is $3.99 or 3.5% whichever is higher)
- Pay by phone 24/7 Call 806-513-2484
- Pay by Mail
- BANK DRAFT-Please provide a voided check to City Hall or click here to fill out an online form
- CREDIT CARD DRAFT- Available at website below. Please note a service fee applies.
- Minimum up to 1,000 cubic feet $20.00
- Each 1,000 cubic feet after $10.75
*Outside City limits surcharge each month $10.00
WATER RATES:
Effective 10/01/22
Residential
- Minimum up to 3,000 gallons $20.00
- Each 1,000 gallons after $3.51
- Minimum up to 3,000 gallons $25.31
- Each 1,000 gallons after $3.51
Sprinkler meters are the same charges and an additional line item on the bill.
- Bulk water $5.00 per 1,000 gallons and $5.00 minimum per month
SEWER RATES:
Effective 5/1/2014
Residential
- Minimum up to 3,000 gallons $14.50
- Each 1,000 gallons after $3.19
Consumption based on water winter quarter average usage
Commercial
- Minimum up to 3,000 gallons $17.00
- Each 1,000 gallons after $3.19
Consumption based on actual water usage
TRASH (SOLID WASTE) RATES
Effective 5/1/2014
- Inside city limits per month $28.00
- Outside city limits per month $47.28
Commercial -All prices based on 1 pickup per week
- Inside city limits per month

- Outside city limits per month